Last updated: September 2026.
Use the form below and we’ll get back to you. We read everything, and we try to reply to genuine questions, though we can’t always respond to everyone.
What we’re happy to hear about#
- Corrections — if something on the site is wrong or out of date, tell us and we’ll fix it. Please include the page link.
- Questions about anything we’ve written.
- Suggestions for topics you’d like covered.
- Business enquiries — partnerships and affiliate programs.
What we can’t help with#
- We can’t recover lost or stolen NFTs or cryptocurrency. If your wallet has been compromised, our guide on what to do if your wallet is compromised explains the immediate steps — but the hard truth is that most on-chain transactions are irreversible.
- We can’t tell you what to buy. We don’t give personal financial advice.
- We will never ask for your seed phrase or private key, and you should never send it to anyone — including anyone claiming to be us.
A warning about impersonation#
Scammers impersonate crypto and NFT websites. We will only ever contact you from an @nftuniverse.com.au address, or from our newsletter sender NFT Universe (nftuniversehq@gmail.com) for email-list messages. We will never message you first offering help, and we will never ask for wallet credentials of any kind.
Privacy#
Anything you send through this form is used only to reply to you. See our Privacy Policy.
